Vivinavi : Chiba : (Japan) Chiba

There was a leak in the roof, and when we asked the contractor to take a look, he told us that there were some rotten parts, so we decided to have roofing work done. The estimate was high, about 4.5 million yen, so he tried to get estimates from other companies and compare them, but was told that "we have a team of craftsmen and the work will be done quickly," so he signed the contract. I paid about half of the amount before the work was done, but after the scaffolding was erected, I was told that the work would not be completed until about six months later because they could not arrange the workmen. When we asked to cancel the contract, we were told that we would be charged a cancellation fee, which we could not accept. （ 60s ）
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＜ A word of advice ＞
I am in the process of renovating an exterior wall and roof. We have been receiving inquiries about remodeling work on detached houses, such as exterior walls and roofs, where the work has not progressed despite the payment of a hefty advance fee.
Before signing a contract, it is important to obtain estimates from multiple businesses and fully consider not only the cost, but also the construction period, construction system, and warranty details.
Avoid paying the full amount of expensive costs up front, and make the contract primarily for payment after completion.
Make sure that there are provisions in the contract for compensation for delays in the event of construction delays.

If you are in trouble, consult with your local government's consumer affairs center, etc. （ Consumer hotline188).

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/697566

Inquiries about the case ： Consumer Affairs Center, Consumer Affairs Consultation Section （ 047-423-3006 ）
Inquiry about distribution ： Consumer Affairs Center, Consumer Affairs Guidance Section （ 047-423-2852 ）

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