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Life Safety ・ Safety Information [Consumers' Life Information

Even Children Can Easily Make Payments Beware of Internet Shopping

◆Case Studies
An elementary school daughter used online shopping with her daughter's smartphone to purchase clothes, stationery, etc. without parental consent a few months ago. The other day, she received a bill for about 8,000 yen from a postpaid convenience store payment provider. I intend to pay this time because I am using the goods, but is there a case that I can cancel the payment since I am a minor? （ Parties ： Elementary School Student ）
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＜ One word of advice
Postpaid payment at convenience stores is often used for online shopping, where you can get the goods first without money at the time of shopping and pay for them later at convenience stores. Some payment services require only simple information such as a phone number, so even children who do not have a credit card can use the service, but there have been some problems with payment failures.
When using postpaid convenience store payment services, be sure to obtain the consent of a person with parental authority, etc., and confirm that the payment can be made by the customer himself/herself.
When using online shopping, it is also important to carefully check the terms and conditions of the contract ・ at the time of contract cancellation. Discuss the rules, etc., with your family members.
In some cases, underage revocation may be possible. If you are in trouble, please consult your local government consumer affairs center, etc. （ Consumer Hotline 188 ）.

＜ From "Children ・ Youth Support Information" published by National Consumer Affairs Center ＞

Please check the attached file here.
https://plus.sugumail.com/usr/funabashi/doc/591953

Inquiries about cases ： Consumer Affairs Center, Consumer Affairs Consultation Section （ 047-423-3006 ）
Inquiry about distribution ： Consumer Affairs Center, Consumer Affairs Guidance Section （ 047-423-2852 ）

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